Booking
UX Writer II - Partnerships
Found: Today
Job Title: UX Writer II - Partnerships
Team Location: Amsterdam, Netherlands
At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. Through our products, partners and people, we can empower everyone to experience the world.
Role Description:
We’re looking for a UX Writer to join our UX Writing and Content Design organisation in our Marketing department. We’re a close-knit community made up of more than 70 writers.
Partnerships: You'll set and drive craft direction for Booking.com's B2B Partnerships ecosystem, from partner-facing product experiences at scale to external AI integrations with players like OpenAI and Google. From fee management and reporting tools to complex GenAI flows, the topics you own are varied and require both attention to detail and comfort with ambiguity.
In this role, you'll partner directly with highly iterative product teams, while enjoying the support, community and resources of a large, experienced UX organisation made up of nearly 200 writers, designers and researchers. You’ll report to the UX Writing Manager for your area who will support you in your growth and development.
UX Writers at Booking.com write clear and concise quality messaging that considers the end-to-end user experience. You need to be an excellent communicator and collaborator – we work in a dynamic and diverse environment where inclusivity, openness and humility are key.
Key Job Responsibilities and Duties:
Write in a clear and concise way across online channels, platforms and end-to-end experiences to impact key business metrics
Send copy to Language Specialists with sufficient context (conceptual and visual) for translating your ideas to local audiences
Use qualitative and quantitative data, as well as key business metrics to measure the impact of your work and transform those insights into new iterations
Collaborate with other UX Writers to ensure messaging is aligned across all touchpoints, in line with our craft standards and guidelines
Work alongside Product Managers, UX Writers, Designers, Researchers, Developers and many others to develop and execute business strategy through your writing
Role Qualifications and Requirements:
You have a minimum 3 years relevant experience in UX Writing – this includes past experience working in e-commerce or data-driven product teams
You have experience working on AI topics including prompting, quality assessment
You are fluent in English
You have a portfolio that demonstrates your UX writing experience
You’re a passionate advocate for users, dedicated to the craft of writing and creating elegant user experiences
You write copy that is intuitive, futureproof and scalable
You are technically savvy, with an understanding of experimentation and deriving data and insights from quantitative and qualitative research
You have a can-do attitude and work well independently and in a team
You’re self-driven and take ownership of your ideas to solve challenging problems in an evolving environment
You thrive on feedback, responding with creative thinking and iterations
You enjoy working with people of diverse backgrounds, cultures and disciplines
You are a strong communicator with an eye for detail
You are able to prioritise multiple projects and stakeholders
