Amazon
UX Designer
Found: Today
This role is based in Newark, NJ.
Compensation:
$129,600 - $176,000/year
Responsibilities:
Design and optimize customer service tools for 700+ agents, ensuring intuitive and efficient systems aligned with the Audible brand.
Requirements:
- 3+ years in UX design or related fields
- Bachelor's degree in UX Design, HCI, or related discipline
- Experience with modern design tools (e.g., Figma)
- Familiarity with content management systems and information architecture
Preferred Qualifications:
- Experience with conversational design for chatbots and voice interfaces
- Knowledge of AI design tools and modern LLM technologies
- Experience designing for accessibility and inclusive principles