Support Engineering Manager, CX Eng

Location: Boise, ID, USA

Compensation:

$142,800 - $193,200/year

Responsibilities:

Oversee the global team of Support Engineers, manage escalations, and improve customer experience through operational enhancements.

Requirements:

• Bachelor's degree in Computer Science or related field
• 3+ years of people management experience
• 6+ years of networking experience

Preferred Qualifications:

• Experience in large-scale networking environments
• Ability to lead a globally dispersed team