Sr. Program Manager, ALTERNATE CHANNELS

This role is based in Tokyo, Japan.

Responsibilities:

Define customer/delivery experience for Alternate Channels Partners, create strategy and communicate across stakeholders, plan tech configurations, and drive process improvements.

Basic Qualifications:

• 5+ years of program or project management experience
• Experience using data and metrics to drive improvements
• Fluent in English

Preferred Qualifications:

• 2+ years of driving process improvements experience
• Master's degree or MBA in related field
• Fluent in Japanese