Amazon
Sr. Learning Designer - Technical Training, RME Learning Experience
Found: Today
Description
The Reliability and Maintenance Engineering (RME) team keeps Amazon's fulfillment network running. Our technicians, engineers, and maintenance leaders are builders, problem-solvers, and operators who take ownership of the systems our customers depend on, operating 24/7 to deliver uptime, equipment reliability, safety, and quality. As the network grows and becomes more complex, our workforce needs training that makes the complex simple and puts the right knowledge in their hands at the right moment. We're reshaping our learning function, rethinking how one of the largest engineering workforces in the world learns. If you want to help build what comes next, come join us. RME Learning Experience (RLX) is looking for a Sr. Learning Designer with deep experience creating content for technical training to design and deliver learning experiences that grow capability across RME's engineering workforce. You will design learning that makes complex technical content accessible, durable, and applicable in a live, 24/7 operations environment where safety and speed both matter. Your work will span the full spectrum of RME's technical workforce: technicians building foundational skills, engineers deepening expertise, and career changers entering engineering for the first time. Your experience creating technical training content will allow you to translate complex engineering concepts into structured, effective learning experiences. You will take programs from needs analysis through design, development, and scaled delivery, building content that drives genuine behavior change and measurable skill development. You will integrate AI into learning design and delivery, using AI-augmented analysis, design, and development to streamline launch times and focus effort on high-value creative work. You will build the case for design decisions using learning science and data-driven analysis, and bring stakeholders along through evidence and clear communication.
Basic Qualifications
- Bachelor's degree or equivalent in Instructional Design, Educational Technology, Technical Training, Design, or a related field- Experience in a training role, including technical training- Experience in training, performance management and coaching/mentoring- Experience developing or delivering training programs across multiple sites or regions
Preferred Qualifications
- Master's degree or equivalent in Education, Instructional Design, or a related field- Project Management Professional (PMP) or equivalent certification- Experience with graphic training systems, multimedia content creation, and Learning Management Systems (LMS) administration- Experience leading training strategy initiatives across large-scale operations and working cross-functionally at senior levels- Experience mentoring trainers, using data analytics for training effectiveness measurement, and leading change management initiatives- Experience with predictive and preventative maintenance, repair, troubleshooting, and diagnostics on material handling equipment (MHE) and automated conveyor systems- Experience implementing and enforcing safety standards within warehouse and maintenance environments.
