Amazon
Senior Specialist Solutions Architect - Amazon Connect, AWS
Found: November 14, 2025
This role is based in Seoul, KOR.
Responsibilities:
- Represent the voice of the customer and influence product development.
- Provide advanced technical knowledge to address critical business challenges.
- Act as a thought leader through forums and public-speaking events.
- Develop and support an internal community of technical experts.
Basic Qualifications:
- Fluency in Korean and Business level English.
- 7+ years design/implementation/consulting experience of distributed applications.
- 5+ years of experience with technical customer-facing resources.
- Experience with WFM, CRM, and contact center solutions.
Preferred Qualifications:
- Hands-on experience with scripting/coding (e.g., Python, Java, .NET).
- Experience with large-scale customers or enterprises.
- AWS Solution Architecture certification or relevant cloud expertise.
