Program Manager, Amazon Business Operations

Amazon

📍 Tokyo, JPN

Scraped: Yesterday

This position is based in Tokyo, Japan.

Responsibilities:

Manage high-level customer escalations and feedback, conduct deep-dive data analysis, drive improvements quantified with metrics, support program managers, and oversee customer onboarding processes.

Basic Qualifications:

Bachelor's degree or equivalent
3+ years of data analysis experience
Knowledge of SQL and programming languages
Experience in process improvement
Business-level English skills

Preferred Qualifications:

Bilingual in English & Japanese
Experience with end-to-end project management
Background in operations, supply chain, or logistics

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