Principal Technical Program Manager, Ring Video Platform

Description

The Ring Video Platform Team innovates in the video streaming space for Ring cameras. We are passionate about helping customers see what matters at home, whenever they need to. Every day, millions of Ring devices stream, record and process video through services we build and operate. At that scale we hold ourselves to a high bar for reliability, latency, video quality and privacy. We're looking for a Principal Technical Program Manager to set how our organization plans and delivers its most critical, multi-year initiatives across cloud services, device firmware and mobile apps. You'll partner with senior engineering leaders, programs will escalate to you, and you'll present complex decisions and trade-offs clearly to leaders up to the executive level. You won't be writing production code. You will be expected to read architectures, data and code, with AI help, well enough to tell when a plan, estimate or status is technically wrong, and to test technical trade-offs with evidence. At Ring, TPMs operate with AI-native fluency: AI tools are a core part of how you plan, execute, communicate and deliver. As a Principal TPM, you'll set the AI-native standards for how programs are run across the organization, decide which tools get built, extended or retired, and define the bar AI-generated output must meet before anyone acts on it. AI fluency that doesn't improve customer outcomes is not enough. You own every output you ship, AI-assisted or not.