Business Analyst I, Verification Services

Description

As a Business Analyst of the worldwide Verification Services team, you will be responsible for driving insights into what makes sellers successful in the global ecosystem, and partnering with the product team to launch features at registration to help sellers be successful. The ideal analyst should have proven experience in business analysis and product development; should be able to work across teams and should be able to lead leadership reviews. Our ideal candidate is a self-starter, comfortable working through ambiguity, conceptualizing and leading complex initiatives from end to end, and has an entrepreneurial spirit. In addition to collaborating with many stakeholders internally and externally, this role requires working through ambiguity, demonstrating good judgment under pressure and adaptability to thrive in a fast-paced, dynamic environment.Key job responsibilitiesDevelop a deep understanding of Registration and Verification team's data sources and know exactly how, when, and which data to use to solve particular business problems using SQL.Design, build and automate SQL reporting and dashboards and AI topics to scale and support business needsWork with stakeholders to gather data and metrics requirements and drive analytics projects to help solve complex challenges.Design, implement, and support key datasets that provide structured and timely access to actionable business/product information.Identify, develop, manage, and execute analyses to uncover areas of opportunity and present recommendations that will shape the future of the registration and identity verificationProactively identify problems and opportunities and perform root cause analysis/diagnosis leading to significant business impact.Develop performance dashboards that encompass key metrics to be reviewed with senior leadership.Manage numerous requests concurrently and strategically, prioritizing when necessary.

Basic Qualifications

- 1+ years of tax, finance or a related analytical field experience- 2+ years of complex Excel VBA macros writing experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with SQL or ETL

Preferred Qualifications

- Experience working with Tableau- Experience using very large datasets