Staff Data Scientist – Customer Relationship Management (CRM) & Loyalty

This role is remote eligible within the United States, with occasional office attendance.

Compensation:

$194,000 — $240,000/year

Responsibilities:

• Design loyalty mechanics and optimize customer engagement strategies.
• Conduct rigorous experimentation and causal inference to evaluate loyalty programs.
• Collaborate with marketing, product, finance, and engineering teams.
• Mentor other scientists and analysts in best practices for modeling and analysis.

Requirements:

• 6+ years of experience with a PhD or 9+ years with a BS/Masters in a relevant field.
• Expertise in SQL, Python, or R.
• Strong knowledge of marketing measurement and customer lifetime value modeling.
• Experience with loyalty, retention, or CRM programs.