Technical Support Engineer- Intune

Microsoft

📍 Australia, Multiple Locations, Multiple Locations + 1 more

Scraped: Yesterday

This role is based in Sydney, Australia.

Responsibilities:

• Own, investigate, and solve customer technical issues.

• Collaborate within and across teams using troubleshooting tools.

• Lead or participate in building communities with peer delivery roles.

• Identify potential product defects and escalate appropriately.

Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, or related field AND 3+ years experience in cloud/infrastructure technologies.

• 2+ years experience in a customer-facing role and on technical projects.

Core Skills Include:

Knowledge of Microsoft Intune, Microsoft Entra ID, Azure, and Office 365.
Ability to troubleshoot common Intune issues.
Experience with Windows Autopilot and advanced troubleshooting skills.
Familiarity with networking concepts and protocols.

Australian Citizenship is required for this role.

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