Scaled Customer Engineer, SMB, Artificial Intelligence

Scaled Customer Engineer, SMB, Artificial Intelligence

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Google Cloud accelerates organizations' ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google's technology, all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to solve their most critical business problems.

As a member of our specialized AI Customer Engineering team, you will be at the forefront of the AI revolution. Your unique mandate will empower you to advocate the entire Google Cloud Platform portfolio while deeply specializing in our AI capabilities. In this role, you will continuously hone your AI/ML expertise, acting as a visionary who seamlessly integrates AI into comprehensive cloud architectures to drive unprecedented growth for our SMB customers.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Minimum qualifications:

• Bachelor's degree in Computer Science, AI-related technical field, or equivalent practical experience.
• 1 year of experience with cloud native architecture in a customer-facing or support role.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.

Preferred qualifications:

• Professional Data Engineer Certification or Google Cloud Professional Machine Learning Engineer (in addition to GCP Professional Cloud Architect/Associate Customer Engineer).
• Experience prospecting, and building and maintaining customer relationships from scratch, inspiring customers with the art of the possible, using AI.
• Experience with AI, machine learning frameworks, or data science platforms.
• Deep passion for continuous learning in the AI space, with a demonstrated ability to translate AI concepts into practical, revenue-generating business solutions.

Responsibilities

• Prepare and deliver product messaging in an effort to highlight Google Cloud value proposition using techniques to include slide presentations, product demonstrations, white papers, and documents.
• Take responsibility for technical aspects of solutions to include such activities as providing high-impact GCP/AI product demonstrations, and briefing customer executives on AI-driven business transformations.
• Dedicate time to mastering Google’s latest AI technologies, maintaining a razor-sharp edge to act as the ultimate AI lead for the customers.
• Act as the strategic technical advisor for SMB customers, architecting holistic GCP solutions with AI and Machine Learning at their core.